We request that when you take delivery you inspect the package first before you sign for it.

All items are checked before they leave our warehouse for damage.

If you find your item is damaged you must inform the driver and not take delivery of the item, the driver will then sign the delivery note as damaged. You must then inform us and if possible take pictures of the damaged item and email them to us, we will then arrange for a replacement to be sent to you.

All delivery costs include packaging and handling fees.

All postal costs are covered by the buyer, so should you return an item it is at your cost.

Your statutory rights are not affected.